FAQ

Custom Apparel Manufacturing FAQ

Manufacturing custom apparel. There are many considerations and many questions you may have. Our Frequently Asked Questions (FAQ) can answer some basic and essential questions regarding custom apparel manufacturing.

Apparel Manufacturing: Order Basics

What is your minimum order for your apparel manufacturing services?

Apparel manufacturing service minimums depend on what you are ordering.

 INITIAL ORDER MINIMUM
Screen Printing Garment Embroidery Dye-Sublimation Printing Cut and Sew Manufacturing

Add Private Neck Labels

Cut and Sew
24 pcs. per design 24 pcs. per design 100 pcs. per design
12 pcs. per size
100 pcs. per design
12 pcs. per size
100 pcs.
 

 FILL IN ORDER MINIMUM
Screen Printing Garment Embroidery Dye-Sublimation Printing Cut and Sew Manufacturing Add Private Neck Labels
Cut and Sew
6 pcs. 6 pcs. 12 pcs. per design
3 pcs. per size
12 pcs. per design
3 pcs. per size

FREE

100 pcs.

 

How do wholesale quantity discounts work?

Yoganastix offers quantity discounts. The larger the quantity the lower the per piece price. If you are trying to order only small amount of shirts, try increasing your quantity of shirts to 100, 250, or 1000. See the difference in price and price per piece.

Can I order a sample before ordering?

Yoganastix will produce a sample free of charge with any production order, upon request. However: free pre-production samples cannot be created until we have received the production order 50% deposit.

If you would like a sample before putting in a production order, we can accommodate that request — Yes but we will have to charge for the sample.

While we can technically produce a finished sample for any garment, the cost of a sample can be prohibitively expensive in small orders. In small run orders, it is simply not cost effective to request a sample. If you want a sample no matter what, please be aware of the cost.

 

Apparel and Garments

Is your blank apparel catalog all you have?

The website does not list our complete selection of customizable apparel products. Yoganastix has manufactured thousands of products. If you do not see what you want, please let us know.

Can I bring my own garments to Yoganastix for embroidery, screen printing, or other services?

Yes. However, please discuss Bring Your Own (BYO) with us first. There may be a conflict between your desired apparel style and your desired service (e.g., you cannot bring us a non-polyester t-shirt for dye-sublimation printing).

Artwork, Color, and Logos

Can you do precise color matching?

Precise color matching depends on the services you need. We can mix Pantone colors for inks in screen printing and dyes in sublimation. As for embroidery, since there is no way for us to “mix” threads, we are limited to the stock color selection provided by our thread suppliers.

What if I don’t have a design, artwork, or logo?

We do offer artwork creation or artwork design services. Please note lead times can . For the best possible results, we strongly recommend pursuing someone with a specialty in art, design, and logo creation.

What if my artwork, design, or logo is not in production-ready format?

We do offer artwork conversion: that is, if your artwork or logo is not in digitized, production-ready format, we can convert the logo from non-standard format into standard production formats (e.g., DST for embroidery or vector-based logo for screen printing).

When you digitize my artwork or logo, who owns the digitized file?

Yoganastix retains copies to all files we have digitized. If you require your digitized artwork files, we will absolutely deliver them to you. Please let us know if you need your artwork files.

Custom Apparel Manufacturing Quote Process

Do you send proofs prior to apparel production?

You will always receive a proof of your order before it is put into production. We do not print, sublimate, embroider, or otherwise create anything without your express, written approval.

Please review your proofs carefully. Look over all the information listed within the proof, review the images carefully, and request changes with anything you are not happy with.

  • If you need changes made to your items, please let us know upon receipt of your proof. We cannot be held responsible for mistakes and errors that occur if you have approved production without carefully reviewing your proof information.
  • If you do not need changes to your proof, please reply to the e-mail and let us know you approve your proof for production. Remember, we cannot move forward with production until we have received written approval of a proof.

How long does it take to get back to me regarding a quote or other contact?

Simple services such as screen printing, embroidery labels are usually with in 24 hours (excluding weekends, holidays, and other closures). More complex inquiries like cut and sew manufacturing or dye-sublimation printing can take up to three days.

Apparel Manufacturing Order Timing

How long does it typically take to complete an order?

Order turnaround is impossible to precisely estimate without the details of a given project: turnaround times can depend on the services rendered and the complexity of the order. Standard screen printing and embroidery orders are 1 weeks; sublimation printing on blank garments are also 2 weeks. Anything cut and sew is 2-4 weeks. Also remember that shipping times are not included in the turnaround estimate for your order.

When does the clock start for my order turnaround time?


Custom apparel manufacturing is a large undertaking for anyone.

Your order turnaround time begins when payment has been processed. Please take this into consideration when calculating your in-hands date.

Here’s an example — let’s say you contact Yoganastix on the 1st of January for screenprinted garments. You need your garments on the 15th of January for an event. On the 1st of January, you begin the ordering process, and you let everyone know you need your goods on the 15th of January. After the order is initialized, however, you do not make a payment immediately — you wait until the 6th of January to make your payment. Unfortunately, at this point, we will need to either charge a rush fee, or we must deliver your goods with the standard two week turnaround for the 20th of January.

This is, again, because we do not begin processing your order until after you have submitted a payment.

How can I make sure my order is not delayed?

  • Please make sure you are absolutely ready to order.
  • Please make sure all the information you submit is correct and complete, especially payment information.
  • Please be ready to respond to Yoganastixl with any change requests, and approvals. We will contact you through the process of ordering custom apparel. Failure on your part to reply with approvals or change requests will result in a delay of your order: again, we will not print, sublimate, embroider, or create anything without your express, written approval.
  • Please avoid unnecessary contact with Stylus Apparel. We are more than happy to give you an update on the status of your order! However, calling us with too much frequency can distract our employees and delay production.

Can you do rush orders?

For screen printing and embroidery, we can generally do rush orders. Please indicate that your job should be rushed when you are ordering. If you submit an order and then ask for it to be rushed, there is a chance our production schedule will not allow us to fulfill your order as requested.

  • Please note: non-negotiable rush fees, calculated by the day, accompany all rush orders.
  • Please also note: dye-sublimation printing, cut and sew manufacturing, and woven labels cannot changed after being rushed.

Order Changes

What if I want to add additional garments after I have already placed an order?

It depends on the type of order and how much time has passed. Once the adjustment period has passed, we are unable to make quantity adjustments to your order.

  • Screen Printing and Embroidery: You can add garments within THREE days of placing your order.
  • Cut and Sew and Sublimation: You can add garments within FIVE days of placing your order.

What if I want to cancel my order?

Screen printing is a great way to merchandise your brand.

Please contact us as soon as possible regarding cancellation. Refunds for cancelled orders are at the express discretion of Yoganastixl and its employees. If we have already made significant progress on your order, cancellation may not be possible.

Payment

When is payment due?

  • For orders over $1,000: A deposit of 50% is required before production begins. The balance of your order is required before we release your finished products to you.
  • For orders under $1,000: Payment is due in full before production begins.

Please be aware that we do not begin production on an order until a deposit or a full payment has been completed. We additionally do not release finished goods under any circumstances without receiving payment in full.

What kind of payment will you accept?

Credit cards, debit cards, bank checks, money orders, and cash.

Can you (send me a proof, send me a sample, digitize my artwork, order my goods, etc.) before I make a deposit?

No. Yoganastix will not move forward with an order until we have received a deposit or a payment in full (depending on the full total of the order). It takes time to create proofs, samples, and digitize artwork. If we do these things prior to receiving payment, a client could decide to bring the proofs, digitized artwork, or other work we have done to another print shop without compensation. Our loss of money and time means we cannot serve our customers as effectively – and that’s a big problem!

Shipping

Can you give me a shipping cost estimate?

Shipping costs depend where you are located. Shipping costs within the continental USA are, on average, 30 cents per garment.

I am local to Phoenix, Arizona — can I pick up my order in person?

Absolutely. Please let us know in advance if you plan to pick up your order.

After Receiving An Order

What should I do if there is an error or issue with my order?

Contact us immediately. Your complete satisfaction is of the utmost importance to us! Yoganastix is a professional apparel factory. We have several standards and procedures in place to assure our quality remains top-notch – nevertheless, we are human and mistakes sometimes happen. If there is an error, misprint, or issue with your order, we will work to correct mistakes, errors, or mishaps that have occurred. Again, your satisfaction is of supreme importance to us.

Please note – we cannot be held responsible for any errors or misprints that occur with apparel you provide (BYO orders).

What should I do if I want to re-order?

Please contact us directly.

Will I pay the same amount on a re-order?

Dye-sublimation apparel printing is one of the hottest new technologies in custom apparel manufacturing.

Generally, no. If you paid to have your logo digitized into DST format, or if you paid to have your artwork vectorized, or if you paid screen set-up fees — these fees will not be charged again when you re-order with us..

Contacting Yoganastix

How do you prefer to be contacted?

We unanimously prefer e-mail contact at Yoganastix. This is for several reasons. The most important reason that we prefer e-mail, by far: there is much less room for error. Phone calls are verbal and there is no record of a the contents of a phone call, only that a phone call occurred. With e-mail, both you and the employees of Yoganastix have the full power to review the entirety of a conversation. This is advantageous to both parties – we will both benefit from written records. Please note, in some instances, we may require written contact. This is especially true in the case of artwork approvals.

How should I contact you for an update I have already placed?

Please use our contact form. If your request is urgent (i.e., an emergency) please feel free to call us instead. Always have your order number ready when you are requesting a status update on your order.

Other Questions

What are your hours of operation?

Monday through Friday, 9 AM to 5 PM, Mountain Time.

Can we meet to discuss my project?

Yes! But before we can setup a meeting with one of our representatives, we will need you send us all information pertaining to your project for review.


Does Yoganastix share my personal information with anyone else?

Absolutely not. Your information will never be given, sold, or otherwise transmitted to a third party. We don’t like spam, either.


 labels help create your brand's imagery.

 

Cut and sew manufacturing is a serious undertaking for any fashion designer or brand — especially when first starting out. The importance of selecting a professional cut and sew contractor to produce your garments cannot be understated. By choosing Yoganastix, not only are you guaranteeing the smoothest possible manufacturing process, you’re also choosing a professional contractor who will ensure the construction and creation of your custom cut and sew apparel is of the highest quality — from your very first sample, all the way through to large-scale production.

Get CUT and SEW Quote

SAMPLES

Phase One: Garment Concept Development

Before a prototype sample is made at Yoganstix, our experienced patternmakers and seamstresses inspect a provided pattern. Before we begin make a single cut or sew a single stitch, our highly-trained sewing professionals determine any issues which may arise from the pattern. In this way, we expedite time — if we know there’s something wrong with a pattern, we’ll work to correct that before creating a sample.

Prototype and Fit Garment Samples


Cut and sew manufacturing is a complicated process -- but the end result is a completely unique, customized-to-your-design garment.

Prototype samples are as their name suggests — simple, primitive samples intended to display the most simplistic version of the garment intended to inspect the garment’s intended construction, measurements, and style. Prototype samples are meant to communicate the essential structure of a garment. Prototype samples are never fitted, and they may be constructed of similar analog fabric instead of the final fabric selection (this is especially true when fabric sourcing has not yet been completed).

Phase Two: Fabric Sourcing

Salesman Samples

Salesman samples are produced in a single size, and are provided to the fashion designer or brand. From there, the designer or brand passes the samples along to salesmen. Salesmen then show the samples to different retailers. Salesman samples are commonplace, but in the age of Internet marketing, the “salesman” aspect of these samples has become somewhat less relevant. Nevertheless, salesman samples are still usually provided to the customer.

Size Set Samples

The purpose of a size set sample is to test the garment’s construction and measurements in all sizes. What works on an XS garment may not work on a 2XL garment — more stitches or reinforcement may be necessary on the larger garment. Producing a set of samples to size helps us determine any issues which may arise from sizing concerns.

Phase Three: Garment Production Development

Pre-Production Garment Samples

Pre-production samples are the garment exactly as it is going to be constructed on large-scale production. Pre-production samples are created in the exact same way as the garment will eventually be produced. Pre-production samples are created using the source fabric, trimmings, and all other materials.

Top of Production Garment Samples

Before you order in bulk, you will have to approve your TOP. TOP stands for “top of production” and is a set of sample that is taken off the line during your first production run. Top of production is the final sample stage that happens during production where you get to see what your line will look like before it reaches your customers. Be sure to bring your pre-production sample so that you can inspect the quality of your TOP.

Cut and Sew Garment Sampling

Yoganastix can bring any pattern or tech pack into life with a showroom-quality sample of your custom-created garment.

Cut and Sew Garment Sampling Costs

Pre-production samples are included free of charge with any production order. Yoganastixl must receive a deposit in order to proceed with garment sampling work.

The sampling prices listed in this table are based on a sample of only our cut and sew work. This pricing does not include fabric, sewing patterns, or other decoration.

Item Sampling Price Item Sampling Price
Knits
T-Shirts 75 Tank-Tops 75
Polo Shirts 125 Sweatshirts 100
Hoodies 150 Sweatpants 100
Long Sleeve Shirts 100 Henleys 125
Leggings 75
Athletic
Sports Jerseys 200 Performance Wear 100
Athletic Undergarments 100
Accessories
Bags 75 Scarves 50
Swimwear
Men’s Trunks 150 Men’s Briefs 75
Ladies’ One Piece 200 Ladies’ Bikini 200
Other
Men’s Underwear 75 Ladies Lingerie 250