SHIPPING POLICY

Made here. Sent with care.

Most pieces are made after you order in our Arizona shop. We make in small batches, then check and pack each order with care.

Your order ships within 5–10 business days. This is the total time from placing your order to handing it to the carrier, including production, quality checks and packing. There is no additional production period on top of this window. Business days are Monday–Friday, excluding holidays; for weekend orders, counting starts on Monday unless it is a holiday.

Occasionally an order may be ready sooner, but please plan around the 5–10-business-day window. Carrier transit time is additional. Express shipping speeds up transit after dispatch; it does not shorten production time. Contact us before ordering if you need your order for a particular date.

Your order, your delivery preference

Ordering ready-to-ship and made-for-you pieces together? You can receive ready items first or wait for your complete order. If you choose separate shipments, we cover the additional shipping cost. Your original checkout shipping charge, if any, still applies.

Tell us your preference with your order, or call (602) 903-6548 with your order number. If you have not specified a preference, ready pieces will ship first and the remaining pieces will follow at no additional shipping charge.

Q: Can I pick up my order?

Local pickup: Please allow 5–10 business days from your order date for your order to be ready. Wait for your ready-for-pickup notification before visiting our shop.